Clear terms.
Plain language.

Acceptance and operator

By accessing or using the service, you agree to these terms and the policies on this page. Your contract is with the seller identified on your order receipt, referred to here as “NinjaQ,” “we,” or “us.” If you do not agree, do not use the service.

Eligibility

You must be at least 18 and legally able to form a binding contract. If you use NinjaQ for an organization, you confirm that you are authorized to bind that organization.

Account responsibility

You must provide accurate account information, keep your device and sign-in credentials secure, and promptly report unauthorized access. Accounts and paid entitlements may not be shared, transferred, resold, or used to provide a competing service.

License and ownership

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the application and service under these terms. NinjaQ and its software, branding, design, and documentation remain our property or that of our licensors.

You retain any rights you have in content you submit. You grant us and our service providers a limited right to process that content only to operate, secure, support, and improve the service, comply with law, and enforce these terms. You confirm that you have the rights and permission needed to submit it. AI output may not be unique, and similar output may be provided to others.

Changes and termination

We may update, suspend, or discontinue features, or restrict access when reasonably necessary for security, legal compliance, abuse prevention, maintenance, or service integrity. You may stop using NinjaQ at any time. We may suspend or terminate an account that violates these terms, creates risk, or remains unpaid.

You are responsible for the context in which you use NinjaQ. You may use it only on content, devices, applications, and systems you own or are authorized to access.

You may not use NinjaQ to

• break the law, commit fraud, impersonate another person, or misrepresent authorship;
• violate an employer, school, testing provider, website, or software platform rule;
• circumvent access controls, monitoring, security software, proctoring, or other technical protections;
• capture, disclose, or process confidential, personal, copyrighted, or regulated information without authority;
• introduce malware, probe or disrupt systems, automate abusive traffic, or evade service limits;
• reverse engineer, scrape, copy, resell, or create a competing service except where the law expressly permits it; or
• share an account or use automated means to consume capacity for someone else.

We may investigate suspected abuse and preserve or disclose information when reasonably necessary to protect users, enforce these terms, or comply with lawful process.

This notice describes information handled through the website, application, accounts, subscriptions, support, and answer requests.

Sources and service providers

We receive information from you, the application, Google for sign-in, and Stripe for billing status. We disclose only what is reasonably needed to providers that host or secure the service, authenticate accounts, process billing, or generate answers. These include Google, Stripe, OpenAI, and infrastructure providers. Their handling is also governed by their own terms and privacy notices.

Google data is limited to basic sign-in information requested through the openid, email, and profile scopes. We use that data only to provide and secure account features, in accordance with the Google API Services User Data Policy, including its Limited Use requirements.

No sale or targeted advertising

We do not sell personal information or share it for cross-context behavioral advertising. Because the service does not currently perform that kind of tracking, browser “Do Not Track” and Global Privacy Control signals do not change its behavior.

Your choices and rights

You may request access, correction, deletion, or a copy of account information, and may object to or restrict certain processing where applicable. We may need to verify your identity and may retain information where permitted for security, billing, fraud prevention, or legal compliance. Canceling a subscription does not automatically delete the account.

Security, children, and international processing

We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure. Do not submit information you are not authorized to process or data requiring legal safeguards that NinjaQ has not expressly agreed to provide.

The service is for adults and is not directed to children under 13. Users under 18 may not create an account. Information may be processed in the United States and other locations where our providers operate, subject to applicable safeguards.

Recurring authorization

When you purchase a paid plan, you authorize the disclosed price, plus applicable taxes, to be charged at checkout and automatically each month until you cancel. Your renewal date and current price appear in checkout, your receipt, or the billing portal. Usage allowances reset monthly and do not roll over.

Cancellation

You may cancel online at any time through Manage subscription in the application. Cancel before the next renewal to avoid the next charge. Access continues through the paid period unless the law requires otherwise. Deleting or uninstalling the application does not cancel a subscription.

Refunds and price changes

Payments are generally non-refundable and we do not provide prorated refunds or credits for partial months, unused capacity, or account termination, except where required by law or expressly stated at purchase. If we change a recurring price or another material renewal term, we will provide advance notice and any consent or cancellation opportunity required by law.

Payment disputes

Contact us before starting a chargeback so we can investigate. We may suspend paid access while a payment is overdue, reversed, or disputed. Nothing in these terms limits non-waivable consumer rights.

Accuracy and professional reliance

NinjaQ uses probabilistic AI systems. Questions may be misread and answers may be incomplete, outdated, or wrong. You are responsible for reviewing output before relying on it. The service is not legal, medical, financial, safety, employment, or other professional advice and is not designed for high-risk decisions.

Background behavior and compatibility

Background operation, pointer-path variation, typing-cadence variation, and the absence of a NinjaQ overlay do not guarantee invisibility, non-detection, compatibility, or compliance with any third-party rule. Device, network, employer, institution, security, monitoring, and application software may record or identify activity. NinjaQ does not provide or authorize bypass of technical protections.

Warranty disclaimer

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted availability, and security. Third-party services may change or fail outside our control.

Limitation of liability

To the maximum extent permitted by law, NinjaQ and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, opportunities, or business interruption. Our total liability arising from the service will not exceed the greater of $100 or the amount you paid NinjaQ during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions, so these limits apply only to the extent permitted.

Indemnity

To the extent permitted by law, you will defend and indemnify NinjaQ against third-party claims arising from your unlawful or unauthorized use, content you submit without required rights or permission, or your material violation of these terms.

General terms

Applicable law governs these terms without overriding mandatory consumer protections. Disputes must be brought in a court with lawful jurisdiction over the parties and claim. If one provision is unenforceable, the remaining provisions continue. These policies and the checkout disclosures are the entire agreement for the service unless we agree otherwise in writing.